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Privacy policy

Privacy and Security
Car Toys will not rent, sell, or trade your email address to anyone. Your email address is personal and should be kept that way. We use your email address to provide you better customer service and to provide you special Car Toys offers that you have requested. Car Toys may utilize third party services from time to time to assist us in providing you these offers. At any time you can opt-out of receiving future emails.

Information Collection and Use
Car Toys is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Car Toys collects information from our users at several different points on our website.

Registration
For more convenient and best use of this website, we recommend that a user first complete the registration form. During registration a user is required to give their contact information (such as name and email address). This information is used to contact the user about Car Toys’ events and services for which they have opted-in to receiving.

Orders
We request information from the user on our order form. Here a user must provide contact information (e.g., name, shipping address) and financial information (e.g., credit card number, expiration date). This information is used for billing purposes and to fill customer orders. If we have trouble processing an order, this contact information is used to get in touch with the user.

Cookies
A cookie is a piece of data stored on the user’s hard drive containing information about the user. We use both permanent and sessional cookies. Usage of a cookie is in no way linked to any personally identifiable information while on our site. For instance, by setting a cookie for our site, the user would not have to enter their login a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site, but they may have  limited usage in some areas of our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.

Log Files
We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. In addition, we track domain names, pages visited, browser types, and access times. This is all done to monitor the performance and user base of our site.

Sharing
We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.

We use an outside fulfillment company to ship some product orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary (e.g. marketing) purposes – only for order fulfillment.

We partner with third party organizations to provide: extended warranty services, contests, etc. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services.

These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Links
This web site contains links to other sites. Please be aware that Car Toys is not responsible for the privacy practices of other sites. This privacy statement applies solely to information collected by this Web site. We encourage you to read the privacy policies of these linked websites, because their privacy practices may differ from ours.

Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Please see our choice and opt-out section below.

Surveys & Contests
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name, address or email), and demographic information (such as zip code and age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Tell-A-Friend
If a user elects to use our referral service for informing a friend about our site, we ask them for the friend’s name and email address. Car Toys will automatically send the friend a one-time email inviting them to visit the site. Car Toys uses this information for the sole purpose of sending this one-time email.

Security
This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, the information is secured and protected from both online and off-line access. When our registration/order form asks users to enter sensitive information (such as a credit card or social security number), that user information is encrypted and protected with the best encryption software in the industry, called TLS. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked (as opposed to un-locked or open when the user is just ‘surfing’). To learn more about TLS, click here. If you have any questions about the security of our website, you can send an email to contactusonline@cartoys.com.

Special Offers
Established members will occasionally receive information on products, services, special deals, and a newsletter, if they opt-in to receive them. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see your choices for opting-in or opting-out below.

Site and Service Updates
You will receive administrative emails that are related to the primary usage of our service. You may not opt-out of administrative emails.

Correction/Updating
Personal Information:
If a user’s personally identifiable information changes (such as their zip code), or if a user no longer desires our service, we will provide a way for them to correct, update or remove their personal information provided to us. This can be done by emailing our Customer Support at contactusonline@cartoys.com.

Choice/Opt-out
Our users are given the opportunity to ‘opt-out’ of having their information used for purposes not directly related to order fulfillment at the point where we ask for the information. For example, our order form has an ‘opt-out’ mechanism so users who buy a product from us, but don’t want any marketing material, can keep their email address off of our marketing lists. Users who no longer wish to receive our newsletter or promotional materials from our partners may opt-out of receiving these communications by replying with “unsubscribe” in the subject line of the email, or by emailing us at contactusonline@cartoys.com. Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party.

Notification of Changes
If we decide to change our privacy policy, we will post those changes on our web site so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by email of the changes. Users will have a choice as to whether or not we may use their information in this different manner. If not, then we will use the information in accordance with the privacy policy under-which it was collected.